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DeBN - How Email Works

Email Transmission

The Bankruptcy Noticing Center (BNC) will transmit emails in the evening on the same day a court-generated notice or order is filed.

The court-generated notice or order will be attached to the email as a single PDF file. It is recommended that you use the latest version of Adobe Acrobat Reader software for viewing these PDF documents. If you do not have this software, you can download it free of charge here.

If you are using a mobile device, please visit your mobile device’s app store for a free download of Adobe Acrobat Reader.

NOTE: Not all notices you receive in a case are processed through the BNC.

Bankruptcy Noticing Center (BNC) Email Addresses

The BNC will send you confirmation emails and court notices using these addresses:

Please add these email addresses to your contacts/safe-sender list to ensure delivery of court-generated notices and orders to your email inbox.

NOTE: Please do not reply or send emails to the above email addresses. Those email accounts are used for the sole purpose of sending emails, and the inboxes are not monitored. Please contact the Clerk’s Office if you have any questions about the DeBN program.

Email Formatting:

Each email containing a court-generated notice or order will be formatted as follows:

  1. A subject header containing the BNC email serial number and your DeBN account number. The serial number increases each time you are sent an email notice in order to help you determine that you have received all of your emails.
  2. Text that describes the number of court-generated notices or orders and total pages.
  3. Text that shows the name and address of the recipient, case number, court form code, originating court and title of the document filed for each court-generated notice or order.
  4. Contain a PDF attachment of the court-generated notice or order that was filed on your case.

Email Examples:

  1. Notice Filed in Case
  2. Confirmation of Activation of DeBN Account
  3. Confirmation of Updates to DeBN Account
  4. Notice of Deactivated DeBN Account

Name and Address Matching

Your Debtor Electronic Bankruptcy Noticing (DeBN) account is created using your name and address exactly as it appears in your bankruptcy case. As long as your name and address in your bankruptcy case exactly matches your name and address in your DeBN account, all court-generated notices and orders that are filed and sent to the Bankruptcy Noticing Center (BNC) for service upon you will be delivered to you via email.

If your name and address in your DeBN account does not match the bankruptcy case, then the BNC will send court-generated notices and orders to you via U.S. mail.

If you or your attorney files a notice of change of address with the court, then the Clerk’s Office will make the necessary changes to both your bankruptcy case and your DeBN account. You will then receive an email from the BNC advising you that your DeBN account has been updated.

Email Bounce-Back (Undeliverable Email)

The first time the BNC receives an email bounce-back (undeliverable email), your DeBN account will automatically be disabled, and the notice or order will be resent to you via U.S. mail (as long as the bounceback occurred within 10 days). Any future court-generated notices and orders will be delivered to you via U.S. mail, and you must file an updated request form if you wish to reactivate your DeBN account.